1 hour ticket response
Timely assistance is our paramount objective and that’s why we’ve got a team of capable customer service technicians who are eager to offer a quick response to any question that you could possibly have. Just submit your technical support ticket from your Site Control Panel and we will respond within sixty minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute client support ticket response time.
A Premium–Quality Client Care Service
We’ve got a team of web hosting support experts who are prepared to respond to all your questions anytime you require support. Almost all our customer support team representatives have lots of years of experience in the shared website hosting plans sphere, which suggests that you can constantly rely on fast and in–depth answers to your questions.
A User–Friendly Help Center Section
Included in the Site Control Panel is an intuitive Help Center section, which offers you a variety of sources of information. You can browse through a routinely updated knowledgebase featuring web hosting account management articles and web site administration articles, check our how–to video tutorials or explore the F.A.Q. library.