Many people who begin using their 1st hosting account, or switch companies, normally have questions in regard to how given procedures are accomplished or stumble upon obstacles when setting up different things, including emails, website settings, and so on. That’s why, many web hosting providers have compiled documentation with the most standard questions and issues so as to help their customers obtain info quickly and seamlessly. As a result, the technical support team members can concentrate on real problems that given clients may be encountering, as the solution for the minor things will already be available on the web and customers will be able to handle them without having to touch base with the support team. Having elaborate documentation is vital, especially for new clients with no experience, as the web hosting service involves plenty of features and lots of people can become puzzled about what action to take. A good knowledge base can both help you accomplish the things that you need and get to know how the hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting plans that we’re offering include an extensive knowledge base where you can find all you should know in regard to your web hosting account. Irrespective of whether you’re planning to set up a brand-new database, to forward a domain name using an .htaccess file or to set up an email account on your PC or mobile device, you can just read our step-by-step help articles and all the info that you need will be there. When you go to a given section of the Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that you can access through it. If you prefer to check the full article list and get familiar with all the features that Hepsia offers, or only to read general information about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to cover any difficulty that you might run into, but in case you don’t find the info that you are searching for, you can always contact us, as our tech support staff is on duty 7 days a week.